Ainsi, ce compte ne sert à rien ni à personne, puisque son propriétaire semble en avoir abusé au delà des recommandations Twitter.
Du coup, à la création de notre compte, nous avons dû choisir un autre compte, soit @Dress_Me_Fr.
Mais puisque ce compte ne sert pas, pourquoi ne pas essayer de le récupérer.
Après plusieurs essais suggérés mais infructueux, nous sommes passés par le support de Twitter, qui nous répond, en gros, qu’ils ne gèrent pas ce genre de demande.
Je ne sais pas si on s’est bien expliqué avec eux, mais franchement, on les trouve un peu lourd : c’est pas la mer à boire ce que l’on demande…
Si vous avez d’autres idées pour nous permettre de recouvrer ce compte, nous sommes preneurs.
Voici ci-dessous, l’ensemble de notre correspondance avec eux (à lire de bas en haut…):
Ticket #874969: recovering the account « dress_me »
andr8a, Mar 01 02:18 pm (PST):Hello,
Twitter is only releasing usernames in cases of trademark infringement. We do plan on bulk releasing all inactive/suspended usernames in the future, but have not yet set a time frame for doing so. For more information about Twitter’s policies regarding trademarks, please refer to the following support page:
http://help.twitter.com/
forums/26257/entries/18367 Thanks,
andr8a
Twitter Trust and Safety
phantasm, Mar 01 02:00 pm (PST):Trademark claim and seeking Username. Transferring to TOS.
Dress_Me_fr, Feb 22 12:57 pm (PST):Here are our answers:
1. Username of the reported account (or the URL to their profile page):
Dress_Me
2. Company name: Walkyrie On a Donkey
3. Your First and Last Name: Frederic Assemat
4. Title: CEO
5. Address: 6 rue arletty, 92400 Courbevoie, France
6. Phone: +0033 630397579
7. Fax:
8. Company domain address:www.dress-me.fr
9. Your company domain email address: contact@dress-me.fr
10. Trademark Registration number: not yet
11. Registration Database (i.e., USPTO): not yet
12. Requested Action (for example, removal of infringing account, or
transfer of trademarked username to an existing company account):We are the owners of the website « www.dress-me.fr" .
Our account on Twitter is unfortunately « dress_me_fr », in fact the account
« dress_me » does already exist and seems to be suspended.We would like to recover this account and keep the followers and followings
we have by now .
Best regardsFrederic Assemat
—
Co-Founder de Dress-Me
Notre blog sur le projet : http://leblogde-dress-me.blogspot.com
Notre blog sur notre aventure d’entrepreneurs:
http://grainedidee.blogspot.com
Twitter : http://twitter.com/Dress_Me_fr
Groupe Facebook : Dress-Me———————————————————————————–
Hi,
This is an automated confirmation that we received your ticket. If you are a trademark holder, be sure to read this entire email; you will need to take further action in order to reopen your ticket.
We are working to release all inactive usernames for general selection, but we do not have a set time frame for doing so. In general, adding numbers, underscores, or abbreviations can help you claim a great username.
If you are a trademark holder requesting a trademarked name from an inactive account (no Tweets in over six months), please reply to this email with the following information:
1. Username of the reported account (or the URL to their profile page):
2. Company name:
3. Your First and Last Name:
4. Title:
5. Address:
6. Phone:
7. Fax:
8. Company domain address:
9. Your company domain email address:
10. Trademark Registration number:
11. Registration Database (i.e., USPTO):
12. Requested Action (for example, removal of infringing account, or transfer of trademarked username to an existing company account): Thanks,
Twitter Trust and Safety
Dress_Me_fr, Feb 22 12:46 pm (PST):We are the owners of the website « www.dress-me.fr" .
Our account on Twitter is unfortunately « dress_me_fr », in fact the account « dress_me » does already exist and seems to be suspended.We would like to recover this account and keep the followers and followings we have by now .
We assure you that there’s absolutely no match between us and the previous owners of the account named « dress_me » .
You can investigate further more on us by clicking on the links below :
www.dress-me.fr
http://leblogde-dress-me.blogspot.com Thank you very much for your answer.
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